Policies
Personal Training Sessions
Sessions must be cancelled by at least 5pm (MT) the day prior to the session to avoid being charged. All cancellations after 5pm will be charged in full.
Group Classes
Cancellations:
Group class reservations must be cancelled at least 24 hours in advance to avoid being charged. All reservations cancelled after this time will be charged in full.
Waitlist:
You have the ability to waitlist for any classes that are full. If you are moved off of the waitlist, an automated text will be sent to the number we have on file for you, telling you that you have been moved into class on the relevant date. If you do not want to attend class, you must reply and text "9" to cancel your spot in class, otherwise you will be automatically placed onto the class roster and we will expect you to attend.
Because of our 24 hour cancellation policy, you will never be automatically added to class within 24 hours of a class start time. Within that 24 hour period, we may still reach out to you if a spot opens up, but you will only be added if you confirm directly with us.